FAQs
- How does the smart display work on the ThermaTech bottle?
- The smart display is equipped with ThermoSense Technology, which continuously monitors the temperature of your beverage. The real-time temperature is shown on the display, ensuring you always enjoy your drink at the ideal temperature.
- How long does the ThermaTech bottle maintain temperature?
- ThermaTech's advanced double-wall vacuum insulation keeps hot drinks warm for up to 12 hours and cold drinks chilled for up to 24 hours, ensuring your beverage stays at the perfect temperature throughout the day.
- How can I check the status of my order?
- Check the " track your order" page
- DO you ship internationally?
- yes , we ship to all countries worldwide.
- How much is shipping ?
- free shipping on all products Limited time only
- how long before i can receive my order?
- please expect to receive your order within 10 -20 business days.
- Is the ThermaTech bottle leak-proof?
- ThermaTech is designed with a secure, spill-proof cap, ensuring that your beverage stays safely contained, even when the bottle is tossed in a bag.
- What materials is the ThermaTech bottle made of?
- ThermaTech is crafted from premium-grade stainless steel, which is durable, corrosion-resistant, and BPA-free, making it safe for both you and the environment.
- Can I use the ThermaTech bottle for carbonated drinks?
- Yes, the ThermaTech bottle is designed to handle carbonated beverages. However, it's important to ensure the cap is securely fastened to maintain the integrity of the carbonation.
- How do I clean the ThermaTech bottle?
- The wide-mouth design of the ThermaTech bottle makes it easy to clean by hand. We recommend washing it with warm, soapy water. The bottle itself is dishwasher safe, but the smart cap should be hand-washed to protect the electronic components.
My items arrived damaged, what should I do?
- Please contact us immediately, within 48 hours receiving the order, at khalil86@gmail.com. Please provide us with your order number and some photos of the damaged product/s
I put the wrong email address in my order, please help!
- Please be careful when entering your shipping address, ThermaTech will not be responsible for orders sent to the incorrect delivery address provided by the customer.
What’s the return policy?
- Our policy lasts 30 days. If 30 days have gone by since the date your order was delivered, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
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